Terms and Conditions

Last Updated: September 25, 2024

Welcome to Soulful Humans ("we," "us," "our"). By accessing or using our website, services, and AI automation solutions, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our services. If you do not agree to these Terms, you must discontinue using our services immediately.

1. Acceptance of Terms
By accessing and using our website and services, you confirm that you are at least 18 years old and legally capable of entering into a contract. Your use of our services constitutes your acceptance of these Terms.

2. Services
Soulful Humans provides AI automation solutions for businesses, including but not limited to lead generation, marketing automation, customer outreach, and workflow management. We reserve the right to modify or discontinue our services at any time without notice.You understand that the results of our services may vary depending on several factors, including the nature of your business and the complexity of the automation required. We do not guarantee specific outcomes but are committed to delivering the best possible results.

3. User Responsibilities
You agree to provide accurate and up-to-date information when engaging with our services. This includes, but is not limited to, providing correct business details, contact information, and other data necessary to deliver the services effectively.You are responsible for maintaining the confidentiality of any account credentials you create with us and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

4. Payment and Subscription
Our services are offered on a subscription basis unless otherwise stated. By subscribing to our services, you agree to pay the fees associated with your chosen plan, as detailed on our pricing page or in a custom agreement.

‍Payment Terms: Payment is due in advance for each billing cycle, unless otherwise agreed. You authorize us to charge your provided payment method for the applicable fees.

Subscription Renewal: Your subscription will automatically renew at the end of each billing cycle unless canceled by you. You can cancel your subscription at any time by contacting us or through your account dashboard.

‍Refund Policy: We offer a satisfaction guarantee. If you are not satisfied with our services, please contact us, and we will work to resolve any issues. Refunds may be issued at our discretion.

5. Cancellation and Termination
You may cancel your subscription at any time by providing written notice to us. Upon cancellation, your access to our services will continue until the end of your current billing cycle. No refunds will be issued for partial billing periods unless otherwise specified.We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, if you breach any of these Terms.

6. Intellectual Property
All content, software, designs, and materials provided through our website and services are the intellectual property of Soulful Humans or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our services for your business purposes only.You may not reproduce, distribute, or create derivative works from our content without prior written permission from us.

7. Confidentiality
We understand the importance of protecting your business information. Any proprietary or confidential information shared during the course of our services will be treated as confidential and will not be disclosed to third parties without your consent, except as required by law.

8. Limitation of Liability
To the maximum extent permitted by law, Soulful Humans will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities.Our total liability for any claim related to the services provided is limited to the amount paid by you for those services during the previous 12 months.

9. Indemnification
You agree to indemnify and hold Soulful Humans, its affiliates, employees, and agents harmless from any claims, losses, damages, or liabilities (including legal fees) arising out of your use of our services, your violation of these Terms, or your infringement of any third-party rights.

10. Modifications to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting an updated version on our website. Your continued use of the services after the changes go into effect constitutes your acceptance of the modified Terms.

11. Governing Law
These Terms and your use of our services are governed by and construed in accordance with the laws of San Francisco, California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved in the courts located in San Francisco, CA.

12. Contact InformationIf you have any questions or concerns regarding these Terms or our services, please contact us at: info@soulfulhumans.com.
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