Privacy Policy

Last Updated: September 25, 2024

At Soulful Humans, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our AI automation services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
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‍Personal Information: When you sign up for our services, contact us, or otherwise engage with us, we may collect personal details such as your name, email address, phone number, business information, and billing information.
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‍Usage Data: We collect information related to how you use our services, including but not limited to your IP address, browser type, and device information. This may also include data related to automation tasks, workflows, and user interactions on our platform.
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‍Client Data: In order to provide AI automation services (such as lead generation, marketing automation, etc.), we may collect information on behalf of your business, including customer data, lead information, and relevant content for marketing purposes.

2. How We Use Your Information

We use the information we collect to:
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- Provide, maintain, and improve our AI automation services
- Customize our services to better meet your business needs
- Process transactions and billing
- Communicate with you regarding updates, offers, and service-related messages
- Perform data analysis and analytics to improve the performance of our AI solutions
- Protect against unauthorized access, fraud, and security breaches

3. Data Sharing and Disclosure
We do not sell, trade, or otherwise share your personal information with third parties, except in the following cases:
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‍Service Providers: We may share information with third-party service providers who assist us in delivering our services, such as cloud hosting, payment processors, and CRM integrations. These providers have access to your information only to the extent necessary to perform their functions and are bound by confidentiality agreements.
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‍Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or ensure the safety of our users.
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‍Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data SecurityWe take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes implementing security measures such as encryption, secure hosting environments, and access controls.However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
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5. Your Data RightsDepending on your location, you may have certain rights regarding your personal data, including:
The right to access, correct, or delete your personal data
The right to restrict or object to the processing of your data
The right to withdraw consent at any time (where consent is the legal basis for processing)
The right to data portabilityIf you wish to exercise any of these rights, please contact us at info@soulfulhumans.com. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and improve our services. Cookies are small data files stored on your device that help us track website usage and deliver personalized content.You can adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly without them.

7. Third-Party LinksOur website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website and updating the "Last Updated" date at the top of the policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@soulfulhumans.com.

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